Opportunity of Loan Cancellation
OKash allows a maximum period of 24 hours from the moment of disbursement within which the loan can be cancelled. If you have applied for the loan by mistake, please repay the principal within 24hours, then contact our customer service at your earliest convenience to clear the loan.
Courteous Loan Collection Process
OKash does not tolerate any form of inappropriate or illegal collections. If you have experienced any form of harassment or other form of abusive language, threats to your privacy and safety while using the OKash service, please save the evidence and immediately contact our customer service department. We will investigate the matter, and where we confirm that the abuse originated from an OKash staff, undertake appropriate disciplinary and remedial measures.
OKash reserves the right of final interpretation for all the rules above.